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what's in it for you?

You'll be working in a values based organisation, where you can be yourself, have varied and interesting work - and be surrounded by talented people who are passionate about the difference they make.

We'll reward your hard work and commitment by giving you a range of great benefits:

  • membership of a non-contributory pension
  • life assurance
  • private medical care for yourself with the option to add family members
  • 25 days holiday with the option to buy and sell
  • onsite gym including yoga studio
  • income protection
  • monthly cash allowance to spend on other benefits like dental care and travel insurance
  • affordable restaurants
  • season ticket loans to help with your travel
  • assistance with study courses, including extra study leave (after probation)
  • flexible working opportunities
  • well-being services
  • modern, open-plan office close to transport and first class shopping and leisure facilities

help us release your potential

It's important that we're trusted and respected and seen as the people who listen, and care about fairness. We know this depends on our people having the right knowledge, skills and values to do their work to the highest professional standards. That's why we are committed to the professional development of our people. As well as providing a wide range of on-the-job training and support, we offer our people the chance to take in-house and external training courses - and to study for relevant qualifications.


our current opportunities

our current opportunities

Our people are at the heart of our service and have a unique mix of experience, background, knowledge and personality. But what they all have in common is a passion, and an ability to solve the problems people talk to us about.

View our current opportunities

what matters to us

what matters to us

What matters to us most at the ombudsman is fairness. Fairness isn't only about making sure our answers and decisions are technically right. It's also about wanting to make what we do feel right. And we do this by listening, thinking and explaining.

Find out more