Payday loans are a type of short-term borrowing. They’re generally paid back after a month – the next time someone’s paid – and usually range from £100 to £1,000.
We hear from people who’ve had trouble using payday loans. Some people say they can’t afford to repay their loan – and don’t feel the payday lender is treating them fairly. Some people don’t think they should have been given the money at all.
Many people who contact us about payday loans are embarrassed that they’ve got into difficulties. If people are struggling, it’s essential that they talk to their payday lender as soon as possible – so they can work out a fair, practical solution together.
We work closely with organisations offering free debt advice. And as part of sorting out payday loan problems, we can signpost people to the help they need to get their money back on track.
If you can’t find what you’re looking for here – or you’d like to talk to someone – give us a call ...
consumer helpline - 0800 023 4567
our technical advice desk (for businesses and consumer advisers) – 020 7964 1400
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