When someone buys a new or used car, they might choose to spread out the cost with a finance arrangement. They might use a “hire purchase” or “conditional sale” agreement, a “personal contract purchase”, a lease or a loan. Or they might put the car – or the deposit – on their credit card.
By law, the businesses involved in car finance have certain responsibilities. We hear from people having problems with their car – who are unhappy that the business won’t put things right. Some people tell us they’re having trouble with the finance itself – for example, that they can’t afford the repayments.
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