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ombudsman and parents with young children

With the average cost of bringing up a child estimated at £186,000, becoming a parent can involve real financial challenges and difficulties. So it's important that parents know about their rights as consumers to use the free independent ombudsman service – in the event of a dispute with a bank, insurance company or finance firm.

our work with the media

out and about

Each year the ombudsman takes part in a range of family-focused activities across the UK – from multi-cultural melas and carnivals to careers days and community events. These include:

  • taking part in the Caravan & Motorhome show at Birmingham NEC – attracting younger families who are increasingly taking camping and caravanning holidays
  • meeting consumers as part of BBC Rip Off Britain's weekend event at Manchester's Trafford shopping mall
  • meeting families at the Belfast multi-cultural mela, the Coventry Caribbean festival and the Black History Month celebrations on London's South Bank
  • taking part in The Gadget Show Live (following coverage on the popular TV show – highlighting how the ombudsman can help with gadget insurance problems)

This is part of the ombudsman's commitment to outreach work with specific groups of consumers who use the ombudsman less and have lower levels of awareness of the service.

image: event

useful links

image: young family at the Coventry Carnival