Being diverse and inclusive runs through everything we do and ensures we’re able to provide a fair, impartial and trusted service.
Ensuring that our people reflect the diversity of our customers enables us to deliver the best possible service and understand and connect with the wide range of people who use the ombudsman. Our approach to recruitment, development, reward, management and training supports our commitment to equality, diversity and inclusion.
Working for us, you’ll have an inclusive working environment where difference is embraced and you’ll feel valued and respected.
You’ll have the opportunity to work with our active and long-established employee networks:
There are also a number of external partners that support us in building a positive and unique culture as well as helping us ensure that our practices, policies and approaches are relevant for our people – and our customers. These include:
As a member of the two ticks scheme we have made five commitments around employing, retaining, training and developing disabled people.
You can read more about our commitments to equality, diversity and inclusion and also find our action plan, which underpins these.